Privacy Policy

1. Introduction

This Privacy Policy ("Policy") explains how Unblocked Brands, Inc. ("Unblocked," "we," "our," or "us") collects, uses, shares, and otherwise processes personal information. This Policy covers our Pique platform and all related products and services, including our self-service marketing tools.

By using our services and providing your personal information to us, you consent to the practices described in this Policy. If you do not agree with this Policy, please do not use our services.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, company name, and password when you create an account.
• Payment Information: Billing details processed through our payment provider (see Section 5).
• Communication Content: Information you provide when contacting support or using chat features.
• Campaign Data: Website URLs, keywords, talking points, and other content you submit for marketing campaigns.
• Connected Account Data: Information from third-party accounts you connect (e.g., Gmail, social media) with your explicit consent.

2.2 Information Collected Automatically

• Usage Data: Pages visited, features used, actions taken, and time spent on our platform.
• Device Information: Browser type, operating system, IP address, and device identifiers.
• Cookies and Tracking: We use cookies, pixels, and similar technologies to improve our services and deliver relevant content.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and manage your account
• Execute marketing campaigns on your behalf
• Communicate with you about your account, updates, and support requests
• Analyze usage patterns to enhance user experience
• Detect, prevent, and address fraud or security issues
• Comply with legal obligations

4. How We Share Your Information

We may share your information with:

• Service Providers: Third parties who help us operate our platform (hosting, analytics, customer support).
• Payment Processors: Our payment provider processes all payments securely (see Section 5).
• Marketing Platforms: Social media and advertising platforms necessary to execute your campaigns.
• Legal Requirements: When required by law or to protect our rights and safety.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties.

5. Payment Processing

All payment processing is handled by our secure payment provider. Our payment processor is responsible for:

• Processing your payment transactions
• Collecting and remitting applicable sales tax and VAT
• Issuing invoices and receipts
• Handling payment-related customer support

When you make a purchase, payment information is collected directly by our payment processor. We do not store your full credit card details. For billing inquiries, contact us at billing@unblockedbrands.com.

6. Data Security

We implement industry-standard security measures to protect your personal information, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Regular security assessments and monitoring
• Access controls and authentication requirements
• Secure cloud infrastructure

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your data.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We may also retain information as required by law, to resolve disputes, and enforce agreements. You may request deletion of your data as described in Section 9.

8. International Data Transfers

Unblocked Brands is based in the United States. If you access our services from outside the U.S., your information may be transferred to and processed in the United States or other countries where our service providers operate.

9. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information.
• Correction: Request correction of inaccurate information.
• Deletion: Request deletion of your personal information.
• Portability: Request your data in a portable format.
• Opt-out: Opt out of marketing communications or certain data processing.

To exercise these rights, contact us at privacy@unblockedbrands.com. We will respond within the timeframe required by applicable law.

10. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Keep you logged in
• Remember your preferences
• Understand how you use our services
• Improve our platform

You can manage cookie preferences through your browser settings. Disabling cookies may affect functionality.

11. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. Changes to This Policy

We may update this Policy from time to time. We will notify you of material changes by posting the updated Policy on our website and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance.

13. Contact Us

If you have questions about this Privacy Policy, contact us: